When a representative of an organization contacts us in order to use our platform (the “Service”), we collect that representative’s contact details such as name, email, company and information relating to the engagement between us and the organization. We refer to this entire data as “Contact Information”.
You do not have a legal obligation to provide us with your Subscriber Information or Contact Information; however, if you choose to not share this information with us we may not be able to respond to your subscription request or provide you with more information about our Services.
When you visit the Website, we record and collect certain information about your interaction with the Website, including the IP address from which you access the Website, time and date of access, type of browser used, language used, links clicked, and actions taken while using the Website (“Analytics Information”).
We process your Subscriber Information to contact you about your request to subscribe to our newsletter and blog and keep you update with updates and news from time to time.
We process your Contact Information to send you communications and administrative emails, to manage the provision of the Service to you and to provide you with further information and updates about our products and technology.
We use Analytics Information to improve the Website and enrich the content on the Website, our email communications and the products services we offer to customers. We also use the Analytics Information to adapt the Website, its content, and services and our email communications, to users' preferences.
We will process personal information with the assistance of our service providers who assist us with the internal operations of the Website such as Google and Hubspot. These companies are authorized to use your personal information in this context only as necessary to provide these services to us and not for their own promotional purposes.
If you have abused your rights to use the Website, or if you violated any applicable law, we will share information with competent authorities and with third parties (such as legal counsels and advisors), for the purpose of handling of the violation or breach.
We will share information if we are required to do so by a judicial, governmental or regulatory authority.
If the operation of our Website is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition), we will share information only as required to enable the structural change in the operation of the business.
Cookies are text files, comprised of small amount of data, that are saved on your computer or other device (e.g. smartphone, tablet, etc.) when you use the internet and visit various websites. The information that the cookies maintain is read by the website you visit, during the session of your visit to the website (these are called ‘session’ cookies), and when you return to visit it again (these are called ‘persistent’ cookies).
Necessary. Cookies that are strictly necessary for the functioning of the Website. The Website cannot operate properly without these cookies. You can set your browser to block or alert you about these cookies, but some parts of the Website may not function properly.
Statistics. Analytics cookies that help us understand how you and other users interact with our Website by collecting data that does not directly identify you.
You can always delete the cookies saved on your device through the settings of your computer browser or device. You can also disable cookies for future use through the settings of your computer browser or device.
We will retain your Information for the duration needed to support our ordinary business activities operating the Website. Thereafter, we will still retain it as necessary to comply with our legal obligations, resolve disputes, establish and defend legal claims and enforce our agreements. If you wish to unsubscribe from our newsletter or blog, we will delete your email address of our subscribers list.
We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure personal information, it is not guaranteed, and you cannot expect that the Website will be immune from information security risks.
If you are in the EU, you have the following rights under GDPR:
Right to Access your personal data that we process and receive a copy of it.
Right to Rectify inaccurate personal data we have concerning you and to have incomplete personal data completed.
Right to Data Portability, that is, to receive the personal data that you provided to us, in a structured, commonly used and machine-readable format. You have the right to transmit this data to another service provider. Where technically feasible, you have the right that your personal data be transmitted directly from us to the service provider you designate.
Right to Object, based on your particular situation, to using your personal data on the basis of our legitimate interest. However, we may override the objection if we demonstrate compelling legitimate grounds, or for the establishment, exercise of defence of legal claims.
Right to Restrict the processing your personal data (except for storing it) if you contest the accuracy of your personal data, for a period enabling us to verify its accuracy; if you believe that the processing is unlawful and you oppose the erasure of the personal data and request instead to restrict its use; if we no longer need the personal data for the purposes outlined in this Policy, but you require them to establish, exercise or defence relating to legal claims, or if you object to processing, pending the verification whether our legitimate grounds for processing override yours.
Right to be Forgotten. Under certain circumstances, such as when you object to us processing your data and we have no compelling legitimate grounds to override your objection, you have the right to ask us to erase your personal data. However, we may still process your personal data if it is necessary to comply with a legal obligation that we are subject to under laws in EU Member States or for the establishment, exercise or defence of legal claims.
If you wish to exercise any of these rights, contact us at firstname.lastname@example.org.
We reserve the right to ask for reasonable evidence to verify your identity before we provide you with information. Where we are not able to provide you with information that you have asked for, we will explain the reason for this.
Subject to applicable law, you have the right to lodge a complaint with your local data protection authority. If you are in the EU, then according to Article 77 of the GDPR, you can lodge a complaint to the supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement of the GDPR.
For a list of supervisory authorities in the EU, click Here.
Last Update: 5th November, 2020.